The human operator, while being integral to a system, is also the root cause of most human errors.
Fremont, CA: “Why Humans Error and What We can do About it” is the title of a webinar that is being organized by Compliance4All, a leading provider of professional training for all the areas of regulatory compliance, on January 23. Ben Woodcock, a Human Factors Consultant who have more than 20 years of experience of applying his discipline across several industries, will be the speaker at this webinar.
Please visit http://bit.ly/2RyQKXl to enroll for this webinar.
No matter to what extent automation may seem to be taking over from many human functions in many industries, complete automation to a point where human intervention is not at all necessary is not going to materialize in the near future. Humans continue to be the driving force in most industries across the world.
The human operator, while being integral to a system, is also the root cause of most human errors. Although there are no thoroughly verifiable estimates and statistics on the percentage of major incidents for which human error is a contributing factor, one can put it at between half and as high as nine-tenths. This being a very high, but plausible figure, it is very crucial for organizations to get a complete understanding of how human error originates and of the factors that create and perpetuate human errors.
Understanding the reasons for human failure is the basis to putting an effective mitigation program in place. This helps to target the root causes of human error and to select the course of mitigation that is appropriate, cost-effective, and delivers the necessary action. Just as it is impossible to replace humans to do most work, it is unrealistic to expect that human error will disappear. Although it is accepted that it is human to err, the aim of organizations should be to reduce human error.
Want to reduce your human error? You need to read this first
This webinar is intended to provide an overview of how humans make errors and to detail some techniques used by human factors professionals to identify potential errors and target effective mitigation measures.
At this webinar, the speaker, who has been providing Human Factors leadership to many major design projects and operational systems and is the author of several published papers in the fields of Risk Management and Human Factors, will offer an overview of how humans make errors. He will help participants explore techniques that Human Factors professionals use for identifying potential errors and help adapt effective mitigation measures.
Mitigating errors in each part of the system
All systems have goals, either single or multiple. Each part of a system should be designed to successfully execute its task or tasks in a manner that contributes to achieving the goal or goals set out by the system. So, the system should be designed and operated in a way that mitigates failure of each part of a system, so that the system reaches its goal.
The learning that Ben will offer will help participants to examine the decision-making process, familiarize themselves with the influencing factors surrounding human error, and understand the ways of identifying appropriate mitigation measures.
In this webinar, which will be of immense value to strategic and operational decision makers within complex systems, operators within complex systems and safety professionals, Ben will cover the following areas:
- The Fundamentals of Decision Making
- Situational Awareness
- Cognitive Bias
- Human Factors Approaches for Identifying causes of human error
- Developing and Applying Appropriate Mitigation Measures.
About the speaker:
Ben Woodcock is a Human Factors Consultant who is Project Delivery Director at SNC Lavalin’s Rail and Transit Division, and is based in Calgary, Canada. Ben has more than 20 years of experience in his career, during the course of which he has applied the principles of Human Factors across a wide swathe of industries such Rail and Transportation, Energy and Defense. His work has taken him to several countries including the UK, USA, Canada and UAE.
Ben has contributed Human Factors leadership to various flagship design projects and operational systems. Some of the acclaimed projects on which Ben has worked include the Eglinton Crosstown Light Rail Transit, Olympus TLP, Big Foot TLP and the Channel Tunnel Rail Link. During the years of working in the industry, he has developed a clear understanding how to optimize safety and design by integrating Human Factors into all stages of the design and operating processes.
Ben is also the author of several published papers in the fields of Risk Management and Human Factors. He has contributed to several Process Safety textbooks.