Webinar from Compliance4All on January 9, 2019 on Supervising a Human Error Free Environment

The tools that the speaker will offer at this course can be used for implementation immediately.


Fremont, CA: Compliance4All, a leading provider of professional training for all areas of regulatory compliance, is organizing a webinar on January 9, 2019. The topic of the webinar is “Supervising a Human Error Free Environment: You can do a Lot More than you Think”, and the speaker is Ginette Collazo, an Industrial-Organizational Psychologist.

To enroll for this webinar, please visit https://www.compliance4all.com/control/w_product/~product_id=502284LIVE


In many industries, despite the many advances that have shaped safety standards, human error is still a factor to be reckoned with seriously. Human error, despite taking what one thinks are the best precautions, can lead to loss of quality, processes and production, not to mention the financial one.

What is needed is a comprehensive approach to elimination of human error. While it is acknowledged that human error can never be eliminated, one can take care from many angles and perspectives to minimize it. This should start at the design stage. Good Manufacturing Practices (GMP) regulations need to be implemented in complete faith. The approach should be to identify the root of the human error first and then take the necessary steps to address them.

These should be done in complete sync and harmony with the concerned staff members in charge of safety and in accordance with the principles of GMP. The specific methodologies needed for implementing these will be the essence of the learning this 90-minute webinar will impart.

The speaker will explain strategies with which the unit can use a specific methodology with which to sync and approach issues in GMP related environments that uses a method for correcting, preventing and avoiding recurrence of these issues. She will also describe the practical approaches that can be adhered to while supervising on the floor.

She will also drive home the importance of supervision in reducing and preventing human error and show ways by which to implement metrics that can help track and measure human error rates. The five elements of ensuring a human error-free environment will be discussed at this webinar. The tools that the speaker will offer at this course can be used for implementation immediately.

This webinar will serve the following learning objectives:

  • Understand human error: factors and causes
  • Understand the importance of supervision in creating a high reliable group for both regulatory and business compliance
  • Discuss issues related to supervision and how to avoid traps that will allow errors to occur
  • Identify Root Causes and CAPA associated to supervision.
  • Learn how to measure human error rates at your department and keep track of metrics
  • Identify what I can do to support human reliability at the site.

This course will be beneficial to Supervisors, Managers and Directors, Operations, Manufacturing, Plant Engineering, QA/QC Staff, Process Excellence/Improvement Professionals, Industrial/Process Engineers, Compliance Officers, Regulatory/Legislative Affairs Professionals, and General/Corporate Counsel.

About the speaker:

Ginette Collazo, Ph. D. is an Industrial-Organizational Psychologist with 20 years of experience that specializes in Engineering Psychology and Human Reliability, disciplines that study the interaction between human behavior and productivity. She has held positions leading training and human reliability programs in the Pharmaceutical and Medical Device Manufacturing Industry.

Pump Up Your Sales with Some Remarkable Lean Management Tactics

Spending a few productive minutes with HR is likely to save you valuable time on three or four unproductive interviews running into hours.

Lean management for sales? Isn’t that kind of oxymoronic? We have been told all along that lean management is ideal for areas such as manufacturing, services, operations and supply chain since it is essentially built upon minimalization of waste. How does sales fit into this picture?

Fact is, it does. You can pump up your sales with some remarkable lean management tactics. As we know, lean management is a set of practices that helps an organization to optimize its revenues while keeping its resources at a minimum by avoiding wastage at every possible point. Lean management is primarily about creating value by identifying the core points at which wastage occurs and plugging them in every viable way.

Lean management consists of streamlining and harmonizing the points of productivity across the areas of service, technology, manufacturing and many others. Now, this understanding is necessary to derive a grasp of how you can pump up your sales with these remarkable lean management tactics. So, what is in all this for sales is a question some people might ask, in just the way many others have. They ask, with quite some justification, if lean management can work in an area that offers sales incentives to its staff to reward and motivate them.

How does lean management work for sales?

Let us try to understand how lean management concepts go for sales:

The starting point, in fact the real point, to how to pump up your sales with some remarkable lean management tactics is to realize that inculcating activities in which waste does not occur is not restricted to areas with which lean has come to be identified. Simple: you can adapt lean principles into all the areas of sales starting from interviewing candidates for the job.

Let me explain: when you shortlist candidates for interviewing to be brought into the sales team, whether you realize it or not, the organization spends a lot of unnecessary resources on arranging the interview. These could range from calling up the candidate, spending time on the interview and deciding about her suitability. What if the candidate is rejected? Haven’t you wasted a lot in terms of resources? Haven’t you wasted your manager’s time, the expense on phoning or any other such items?

Adapt the same lean thinking for sales as well

Pumping up your sales with some remarkable lean management tactics consists of looking at all these as wasteful activities. Well, you may be wondering if I am saying that interviewing candidates is a wasteful activity. It certainly isn’t. But spending a lot of time and money on interviewing the wrong candidate certainly is!

If you keep the lean principles in mind, you would ask HR to shortlist a more suitable candidate, where the chances of rejecting are fewer, and you could be doing with a lot less waste of your time. Spending a few productive minutes with HR is likely to save you valuable time on three or four unproductive interviews running into hours.

And what about lean practices during the sales itself? Setting up the right time for the sales appointment, avoiding travel on a call that is not likely to result in a deal, avoiding expensive trips…there are umpteen ways by which you can pump up your sales with some remarkable lean management tactics.

Lean management in creating value for the customer

And, there is another very core aspect of lean management for sales, which will help you pump up your sales with some remarkable lean management tactics. Creating value for the customer is what a business essentially exists for, right? When this is done by applying lean management principles, there is a tremendous boost to the value the customer gets from the company’s products or service. One way of accomplishing this is by integrating sales with the entire processes the company has.

Integrating sales with the other processes ensures that sales becomes part of the operations to the extent that operations are designed and implemented keeping sales in mind and not in isolation of it. Bringing this vital element into the processes rounds up the whole cycle and enhances the value chain on an unimaginable scale.

The direct offshoot of such an integration is that when the customer sees value in the company’s products or services, there are fewer complaints or recalls. This is the finest means of augmenting the company’s resources because the fewer these items, the more it can leverage its resources for further improvement.

In this way, many such activities round sales can be minimized. These count for lean practices, although it must be said that these lean principles have not been designed keeping sales in mind. That however, does not take away from the relevance or value of lean principles to sales.





You will get Great Results from your Data with Excel PowerPivot and PowerQuery

Many companies have reduced their IT staff, so more and more, it is up to each person to deal with all of this data.

If you work with data, you’re likely already familiar with common frustrations with Microsoft Excel like size limitations and manually entering data from multiple sources. Luckily there are two Microsoft tools- PowerPivot and PowerQuery-that solve ALL of these issues, right inside Excel.

In today’s world, there is tons of data to manage. Data is coming from many different sources. It is very important to be able to process that data quickly and then summarize it into meaningful information. Many companies have reduced their IT staff, so more and more, it is up to each person to deal with all of this data.

For more advanced topics these all areas will be covered:
Learn about Data Models
Creating Relationships between Different Datasets in PowerPivot
Importing Data into Excel from an Array of External Sources
Learn about DAX formulas
Cleaning,Transforming and Merging Data with PowerQuery (goodbye,Access)
Linking Data Sources
Making Reports from Multiple Data Sources


For these professionals it is more useful:
Managers of all Levels
Anybody who uses Excel on a Regular Basis, and want to be more Efficient and Productive
Office Workers

How 6 Things Will Change The Way [You Approach] Construction Education

A current approach that has been taking root is what is called the Integrated Project Delivery (IPD).

The construction industry is in a state of flux. Newer technologies have been emerging in the backdrop of a dichotomous situation in which the world is witnessing a boom in construction. As pioneering technologies establish themselves in the field, the development leads to novel approaches. These approaches are the result of active collaboration between the industry and the academia. A current approach that has been taking root is what is called the Integrated Project Delivery (IPD).

The IPD approach to construction industry education has evolved from the explosion in the construction industry in various parts of the globe-albeit lopsided-and with it, the realization that the traditional approach of having a master builder for completion of a project has outlived its utility. This is because the activities involved in construction have undergone such a multitudinous expansion that it is no longer possible or practical for one single master builder to oversee the complete range of construction activities across the project.

The nature of such an expansive gamut of activities calls for collaboration across the tripod of disciplines consisting of architecture, engineering and construction. The effectiveness of this approach is best inculcated into future professionals when they are still students. Based on the realization that this combination is missing from the curricula of most educational institutions, present-day academia is moving towards crafting educational syllabi that integrate the three disciplines.

This interaction is best built at the stage of learning. This lays the durable foundation they need to make successful careers in construction in the latter part of their lives. The aim of the IPD approach to construction education is to integrate the best of these three disciplines and amalgamate the essentials of each of these into the syllabi, so that nothing is left out and that these are not learnt in isolation and to the exclusion of each other.

The IPD approach to construction education

The IPD approach to construction education is based on the understanding that the disciplines of architecture, engineering and construction should be ingrained in tandem with each other into students. The belief is that when this happens, the learning will be able to help the student derive the full benefit of these disciples along with that of the Building Information Modeling (BIM).

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Why Your Healthcare Never Works Out the Way You Plan?

Who would have imagined that we can now use the DNA as the criterion for customizing treatments?

Well, a few things in life can be planned. A few things cannot. If only healthcare could be planned the way we plan our holidays! Despite all the advancements we have made in medical technology and the tall claims of our knowledge of the human mind and body, we are still a long way away from understanding healthcare in all its depth and complexity.

This makes predictability about healthcare very erratic and inaccurate. We are still unable to say exactly what causes the most basic or the most complex conditions and diseases, ranging from a simple common cold to maybe cancer. Our understanding of the human body and the application of medical science has led us to pointers at best.

Does this mean that all that we have done till now is completely useless, and that we should return to the cave ages when everything was all chance and fluke? Not really. Medical science is a very active science that is growing by the day. Take DNA for instance. Who would have imagined that we can now use the DNA as the criterion for customizing treatments? The day is not far off when medical scientists will say at the time of conceiving just what kind of diseases and conditions the child will get during its lifetime!

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