CYBER INCIDENT RESPONSE PROGRAM Is Bound To Make An Impact In Your Business

The idea is to help the organization preempt attacks by roleplaying an attacker, which will help it understand threats better and respond faster and more effectively.


Organizations need an efficient Incident Response Program if they have to respond with speed and agility to a cyber incident. While such a program should empower businesses to maintain continuous operations; it should also reduce revenue loss, fines and lawsuits, and should help the business build a sound reputation for its brand.

Some of the key components involved in planning and executing the Information Security Plan include Information Security, Governance and Risk. The organization should have a clear map of who has the key responsibility for developing an information security governance program. It should be able to review existing Information Security policies and standards to assess their suitability and adequacy in relation to industry best practices, and be able to update them as appropriate, taking into account compliance recommendations.


All these and more will be the learning a webinar from Compliance4All, a leading provider of professional training for all the areas of regulatory compliance, will be imparting. Michael Redmond, a Consultant, Speaker and Author who conducts ISO Certification Training for PECB, will be the speaker at this 60-minute webinar, which will be organized on April 15.

To gain insights into how to put a sound CSIRT program in place, please register for this webinar by visiting


At this session, Michael will help participants understand how to establish Key Performance Indicators (KPI) to determine if their Information Systems Incident Response program meets business objectives and operational metrics that facilitate ongoing process improvement. She will show organizations how to develop a CSIRT Policies, Program, Plan, Playbook, Training, and Exercises.

She will show the importance of coordination in incident handling, which will halt duplication of effort. In addition, she will also show how organizations should train their employees in a way that not only focuses on the capability to react to incidents but also have the ability to utilize the resources to alert and inform their stakeholders.

Methods such as tabletop tests, tabletop exercises and full Red Team Blue team training will be explained. The idea is to help the organization preempt attacks by roleplaying an attacker, which will help it understand threats better and respond faster and more effectively.

In this session, which is aimed at the benefit of Information Security Managers, CEO, CIO, CFO, CSO, Technology Managers and Auditors; Michael will cover the following areas:

  • Adopting a systematic approach to risk tracking to enhance the effectiveness of the Cyber Incident Program
  • Outlining the critical actions to take if an event affects the company or its partners
  • Understanding an organizations’ susceptibility to a Cyber Attack
  • Cyber Incident Response: Getting started, research, training, testing and maintaining
  • Standards and Best Practice: ISO 27001, ISO 27035, ISO 27005, ISO 22316 NIST, FFIEC, HIPPA, AND HITRUST.


About the speaker: Michael is the Chapter President for Association of Contingency Planners Eastern Great Lake Chapter and an active member of ISSA. She has consulted in the area of Cyber Security for clients in the arenas of Healthcare, Insurance, Financial and Manufacturing. She has been named on the list of “Women of Distinction for 2015” by Women of Distinction Magazine for her work in Cyber Security.


It needs to adapt itself to the changing needs of the market and come out with fresh and appealing messaging and depart from the traditional methodology of cold calling.

3rd party logistics providers (3PL), consisting of transportation, logistics, warehousing and technology is a rather packed space. Marketing and branding messages are not making the impact that is expected of them. They are finding it difficult to cut through the jungle of messages and reach out to the consumer and make a compelling impact.

This is making it difficult for marketers in the 3PL segment to reach their targets. They are unable to change the perception among shippers about this industry, which makes them consider transportation and logistics services a commodity. In situations such as this, sales needs to up the ante and reinvent itself. It needs to adapt itself to the changing needs of the market and come out with fresh and appealing messaging and depart from the traditional methodology of cold calling.

What are these methods? How do 3PL devise innovative marketing strategies that are in tune with 21st century marketing tools and methods? This learning will be taught at a webinar that Compliance4All, a leading provider of professional training for all the areas of regulatory compliance, is organizing on April 15.

Joe Lynch, the founder of The Logistics of Logistics, a logistics training and consulting firm, will be the speaker at this webinar. Please log on to to enroll for this valuable learning session.


Joe has individualized this sales improvement webinar to meet the specific needs of sales professionals who sell transportation, logistics, warehousing, supply chain, or technology services. He will show them how to employ means that help them build their credibility, which will get them more leads and ultimately lead to higher sales.

The expert has designed sales strategies that will work for everyone in the logistics space including: asset based, non-asset based, transportation, warehousing, technology and special services. He will share these at this 60-minute session on 2019 ultimate strategy for logistics professionals.

He will show ways by which 3PL professionals can improve sales attitudes, skills and knowledge, all of which will lead to improved sales performance. He will familiarize them with how to develop 21st century sales skills and build influence in the transportation and logistics, which will help to increase their sales. He will offer an overview of the prevailing trends in the 3PL, transportation, logistics, warehousing, technology and supply chain sectors, knowledge of which can help them jump-start their lead generation using proven strategies and social media.

At this session on 2019 ultimate strategy for logistics professionals, which is of immense value to anyone responsible for sales within 3PLs including salespeople, sales managers, executives, and owners, and those that sell 3PL transportation, warehousing, brokerage, technology and logistics services; Joe will cover the following areas:

  • Ways to compete and win in the ultra-competitive 3PL market
  • Overview of the 3PL business including all the services offerings (warehousing, transportation, logistics, technology, etc.) and supply chain trends
  • Identify your ideal customer, their buying behaviors and ways to connect with them
  • Developing a niche that will help you attract the right kind of customers
  • Creating a personal brand and becoming a recognized expert
  • Using LinkedIn and social media to nurture connections into sales
  • Mastering the sales process and asking the right questions
  • Developing and presenting proposals that win business.


About the speaker: Joe specializes in helping logistics and transportation companies grow their sales. Joe also works with manufacturers, retailers, distributors and wholesalers to select and manage their logistics providers (3PLs, brokers, carriers, etc.).

Joe is a frequent speaker and presenter at industry conference and conducts dozens of webinars every year. Inbound logistics, automotive logistics, 3PL selection and implementation, service level agreements, managing with key performance indicators, 3PL sales strategy, shipping to or from Mexico, and LTL trends are some of the recent topics he has spoken on.

How To Handle Every New NACHA OPERATING RULES 2019

Ensures that every NACHA file meets the specifications relating to the format that it has set forth.

The National Automated Clearing House Association (NACHA) Operating Rules, are the basis for every Automated Clearing House (ACH) transaction. Any financial institution that processes ACH transactions has to follow these Operating Rules. NACHA, a private, voluntary organization founded back in 1974, has established these Operating Rules with the aim of ensuring that payments, which run into their millions every day, get carried out safely and in a hassle-free manner.

Towards ensuring this, NACHA:

  • Defines the roles and responsibilities of financial institutions
  • Establishes thorough guidelines that each Network participant has to comply with
  • Sets forth rules and standards which financial institutions have to follow when they transfer payments
  • Ensures that every NACHA file meets the specifications relating to the format that it has set forth.

NACHA has recently approved a few amendments to the Operating Rules. Given the importance and need for complying with the NACHA’s Operating Rules, it is imperative for any organization that participates in the ACH network to make sure it is knowledgeable about and familiar with all these recent changes.

How do they make sense of these changes and understand the ways of applying them into their practice with immediate effect? This is the learning a valuable webinar from Compliance4All, a leading provider of professional training for all the areas of regulatory compliance, is imparting at a webinar it is organizing on April 10.

Vice-President of Education Services and Founder of Dynamic Mastership, LLC, Donna K Olheiser, will be the speaker at this session. Please log on to to register for this highly educative session that gives thorough understanding of how your organization needs to apply the latest NACHA Operating Rules and learn how to handle every new NACHA Operating Rules 2019.


The newly introduced and approved changes into the NACHA Operating Rules apply differently to participants in the ACH network, depending on whether they are an ODFI, an RDFI, a TPS or a TPSP. These are of a very substantial nature. Among the profound changes is the one relating to the annual ACH Rules Compliance Audit, which has taken effect from January 1, 2019.

At this webinar on how to handle every new NACHA Operating Rules 2019, Donna will clarify on this vital part of the changes and will help participants understand the ways by which they can comply with all the changes one can expect during 2019 and later.

She will explain in detail topics such as the addition of a new window for Same Day ACH (SDA), which allows two more hours for the SDA functionality. She will also describe the ways of improving Funds availability for Same Day and non-Same Day ACH transactions in detail. Apart from these, Donna will also review how the Annual ACH Rules Compliance Audit is changing following the removal of Appendix 8. In all, this is going to be a fabulous opportunity for participants to understand in detail how these new Operating Rules will impact their ACH Operations areas.

During the course of the 90 minutes of this webinar, Donna will cover the following areas:

  • Define the recently approved amendments to the Rules on Expanding Same day ACH and how these changes will affect you as a financial institution
  • Provide specifics on the changes to the annual ACH Rules Compliance Audit and Appendix 8
  • Describe the potential impact on participants in the ACH network with approved changes to other ACH Risk Management topics such as:
  • Supplementing the fraud detection standard for Internet-initiated (WEB) debits
  • Allowing RDFIs to indicate within a return that the original transaction was questionable or part of anomalous activity
  • Supplementing the existing account information security requirements for large Originators and Third-Parties
  • Plus other “minor Rules topics” changes and what this means to you as a participant in the network.


About the speaker: A Certified Master Trainer, Donna designs and facilitates over 100 training sessions each year in the area of her expertise: the rules for companies and financial institutions when processing electronic (specifically ACH) payments.

During the nine years for which she has been the education service director at a Regional Payments Association (RPA), she has been managing and facilitating the entire education program for nearly 800 financial institution members.

10 Useful AI & ML Slides

The core of problem-solving is intellectual thinking, which no machine, no matter how sophisticated it is, can replicate.

According to the motto: “A picture says more than a thousand words” some useful slides with a short explanation are shown below.

1. Evolution of Analytics

AISOMA - Evolution of Analytics
AISOMA – Evolution of Analytics

Analytics is the discovery, interpretation, and communication of meaningful patterns in data; and the process of applying those patterns towards effective decision making. In other words, analytics can be understood as the connective tissue between data and effective decision making, within an organization. Especially valuable in areas rich with recorded information, analytics relies on the simultaneous application of statistics, computer programming and operations research to quantify performance.

Organizations may apply analytics to business data to describe, predict, and improve business performance. Specifically, areas within analytics include predictive analytics, prescriptive analytics, enterprise decision management, descriptive analytics, cognitive analytics, Big Data Analytics, retail analytics, supply chain analytics, store assortment and stock-keeping unit optimization, marketing optimization and marketing mix modeling, web analytics, call analytics, speech analytics, sales force sizing and optimization, price and promotion modeling, predictive science, credit risk analysis, and fraud analytics. Since analytics can require extensive computation (see big data), the algorithms and software used for analytics harness the most current methods in computer science, statistics, and mathematics.

2. Future of Data Science

AISOMA - Future of Data Science
AISOMA – Future of Data Science

Sebastian Raschka, researcher of applied Machine Learning and Deep Learning at Michigan State University, thinks that the future of Data Science does not indicate machines taking over humans, but rather human data professionals embracing open-source technologies.

It is common understanding that future Data Science projects, thanks to advanced tools, will scale to new heights where more human experts will be required to handle highly complex tasks very efficiently. However, according to McKinsey Global Institute (MGI), the next decade will witness a sharp shortage of around 250,000 Data Scientists in the U.S. alone. The question is whether machines can ever enable seamless collaboration between technologies, tools, processes, and end users. Automated tools and assistants can aid the human mind to accomplish tasks more quickly and accurately, but machines cannot ever be expected to substitute for human thinking. The core of problem-solving is intellectual thinking, which no machine, no matter how sophisticated it is, can replicate.

3. Machine Learning Workflow

AISOMA - Machine Learning Workflow
AISOMA – Machine Learning Workflow

4. Deep Learning Workflow

AISOMA - Deep Learning Workflow
AISOMA – Deep Learning Workflow

For More You can get here

New Definitions About AUDITOR-IN-CHARGE You Don’t Usually Want to Hear

All these functions have to be carried out in addition to nearly innumerable other minor activities.

The role of the Auditor-In-Charge (AIC) in the organization is an unenviable one. It comes with numerous responsibilities. Apart from providing directions to the audit team; the AIC should also perform responsibilities such as:

  • Assessing the quality of the work of the audit team
  • Providing on-going communication to audit management and audit clients
  • Developing the draft report
  • Preparing for the exit conference
  • Assessing the performance of the audit team.

All these functions have to be carried out in addition to nearly innumerable other minor activities. Since the AIC is the one finally responsible for the success or otherwise of an audit; everything depends on how efficiently, smartly and diligently the AIC carries out those functions.

Want to understand the ways by which this can be done effectively? A webinar from Compliance4All, a leading provider of professional training for all the areas of regulatory compliance, will impart a thorough and proper understanding of the responsibilities of the AIC and the skills needed to execute them.

Please enroll for this webinar by visiting The speaker at this 90-minute session, which will be held on March 20, is Jonnie T. Keith, who has served as the Chief Audit Executive for the Metropolitan Atlanta Rapid Transit Authority (MARTA).

At this important learning session on the role of the AIC, Jonnie will cover the following areas:

  • Audit Standards Relative to the Auditor-In-Charge
  • IIA Standards
  • GAGAS Standards
  • Auditor-In-Charge Skills and Attributes
  • Audit Knowledge
  • Communication Skills
  • Organizational Skills
  • Interpersonal Skills
  • Leadership Skills
  • Audit Skill Assessment Tool
  • Auditor-In-Charge Responsibilities
  • Conduct Pre-Audit Administrative Duties
  • Conduct a Preliminary Survey
  • Develop audit objectives
  • Determine the audit scope
  • Conduct an Entrance Conference
  • Supervise Fieldwork
  • Review Workpaper
  • Write Draft Audit Report
  • Conduct Exit Conference
  • Wrap Up
  • Follow Up.

This webinar is aimed at personnel for whom auditing is a primary job responsibility. These include Staff Auditors, Government Auditors, Compliance Auditors, Internal Control Specialists, Public Accountants, Accounting Analysts, Business Analysts, and Quality Control Specialists.


About the speaker:

In his over forty years of experience in auditing, Jonnie has done numerous audit presentations. He has performed quality assessments of several major companies. These quality assessments ensure that the Audit Departments are conducting audits in accordance with the Institute of Internal Auditors Standards or the Government Auditing Standard as applicable. An article of his, entitled “Killing the Spider”, was published in the April 2005 edition of Internal Auditor Magazine.

Try These 3 Things When You Face an FDA Inspection

Which company roles should be assigned for these types of inspections, among other related topics.

Nothing perhaps rattles a regulatory professional as much as an FDA inspection! It can send the regulatory professional who is in charge of compliance into panic mode for a variety of reasons. As the one who faces the heat from the FDA directly, the regulatory professional is answerable to the FDA, most of whose questions are challenging and awkward. If anything goes wrong at any stage, it is the company that suffers.

Yet, an FDA inspection need not be the most nerve-wracking event of a regulatory professional’s career. When the professional is armed with a proper understanding of the regulations, planning, training, and most of all, with composure, an FDA inspection need not be the terror it is thought to be.

How does a regulatory professional face an FDA inspection with calmness? This is the understanding a webinar from Compliance4All, a leading provider of professional training for all areas of regulatory compliance, is going to give. Please visit to enroll for this session.

The three things to know when you face an FDA inspection

At this 60-minute webinar, which will be held on March 8, the highly venerated Jeff Kasoff, who is the Principal Consultant at Lean to Quality, LLC, will show how to tide over an FDA inspection without having to lose one’s nerve. The core areas that Jeff will cover at this session will include all that is needed to face an FDA inspection, including how to try these three things when you face an FDA inspection:

  • How to prepare for the inspection
  • What to do during the inspection and the close-out interview, and
  • How to respond to the inspection.

He will also give a clear understanding of the limits of FDA’s scope during an inspection, including what documents you are not required to show them, and the permissibility of photographs and affidavits. This understanding is necessary and important to help counter any uncomfortable situations during the inspection.

Professionals in the medical device and pharmaceutical industries will walk away with valuable information that they require to prepare for and manage FDA inspections. This course provides the rationale, strategies and flow on how to plan for an inspection, the inspection process and approach, and which company roles should be assigned for these types of inspections, among other related topics.

These are the key learning areas of the webinar:

  • Types of Inspections
  • Preparation
    • Dedicated personnel for inspection
    • Facility resources to support the inspection
    • Internal audits
    • Mock audits
  • SOP for inspections
  • Behavior during inspection-what to say, what not to say
  • Inspection process
  • 483 response process

These are the questions that this webinar will help a regulatory professional face and answer:

  • Does the FDA call in advance or just show up at my door?
  • Where do I let the inspector go?
  • Do I give them a tour?
  • What should I let them see?
  • Who should I let them talk to?
  • Are they ever going to leave?

This session is of immense value to those who are the frontline of facing an FDA inspection, such as:

  • Quality Auditors
  • Compliance Officers
  • Executive Management
  • Managers/Directors/Supervisors and Personnel related to:
    • Regulatory Compliance and Regulatory Affairs
    • Quality Management System
    • Quality Assurance
    • Quality Control
    • Product Development
    • Engineering
    • Manufacturing
    • Risk Management
  • Complaint Handling
  • Personnel new to the regulated industry
  • Training personnel
  • Document Control Personnel


About the speaker:

During the more than 30 years of experience in he has had in Quality and Regulatory management, Jeff has implemented and overseen quality system operations and assured compliance, at all sizes of company, from start-up to more than $100 million in revenue. This multi-faceted experience makes Jeff uniquely qualified to address compliance issues across the entire range of company sizes.

Jeff kasoff has also been primary liaison with FDA inspectors and notified body auditors, giving him first-hand experience with the most common issues surfaced by regulatory agencies.

New Easy Ways to Learn Everything About Quality by DESIGN PROGRAM

Quality risk management and product process control are core components of QbD.

Quality by Design (QbD) is a Quality approach that relates to the ability of a pharma product to meet its quality requirements. In order to understand this concept, we need to first get a simple understanding of the meaning of quality in the context of the pharmaceutical industry. It means the ability of the pharmaceutical product to consistently deliver a pharma product that is free of contamination and meets the expectations of the consumer by offering the therapeutic value as defined in the product’s label. This has to be assured through a set of reproducible methods. The most common among these are in vivo and in-vitro methods.

QbD is a systematic approach to the process of ensuring quality in the pharmaceutical product. It seeks to meet predefined quality goals and objectives by employing the methods used in sound science. Quality risk management and product process control are core components of QbD. These are some of the goals that pharmaceutical QbD seeks to achieve:

  • Meaningful product quality specifications that are built on the foundation of clinical performance
  • Boosting the design, understanding, and control of the product and process with the aim of increasing process capability and reducing product variability and defects
  • Augmenting the efficiencies of product development and manufacturing
  • Bettering root cause analysis and post approval change management.


QbD professional seek to achieve these goals through a twofold approach by which they:

  • Link the product quality to the desired clinical performance
  • Design a vigorous process of formulation and manufacture, which makes it possible for them to deliver the product with the desired product quality, consistently.

Now, new easy ways to learn everything about Quality by Design program

Applying the principles of a QbD approach can benefit the pharmaceutical companies immensely. By implementing these principles, they can bring about a measurable improvement in their manufacturing efficiency and can promote innovation. Yet, implementing these principles into the pharmaceutical development culture can be challenging for an organization, since QbD involves a complex set of interactions, technologies and systems that are not easy to grasp.

All these seemingly complex concepts need not befuddle you. Compliance4All, a leading provider of professional training for all the areas of regulatory compliance, is organizing a webinar on the topic of new easy ways to learn everything about Quality by Design program. Compliance4All brings the highly experienced Quality professional, Steven Laurenz, as speaker of this valuable, hour-long session.

Please visit to enroll for this highly meaningful learning on how to initiate and maintain a healthy QbD program that satisfies the requirement set out by the regulations in this field.


The core of this training session is the understanding Steven will give of all the aspects of QbD, such as what it means, what benefits your organization can gain by applying a QbD approach, and what tools can be employed to implement a sound QbD approach. He will offer key steps for achieving this.

Core topics concerning QbD, such as the target product quality profile, risk assessment, methods to establish a design space, and design of a control strategy will be covered. The aim of offering an understanding of these topics is to help bridge the gap between understanding the principles and applying them practically.

This session is of immense use to those who are involved in the QbD process, and these include Process Owners, Quality Auditors, Quality Engineers, Quality Professionals, Production Engineers, Production Supervisors, Senior Quality Managers, Regulatory Professionals, Manufacturing Engineers, Compliance Professionals, Development Professionals, and Senior Development Managers.

At this webinar, Steven will cover the following areas:

  • Using Models
  • Risk Assessment
  • Control Strategy
  • Design of Experiments
  • FMEA and Control Plan
  • Developing a Design Space
  • Target Operational Profile
  • Process Analytical Technology (PAT)
  • Quality Target Product Profile (QTPP).


About the speaker: Steven Laurenz brings a quarter of a century of experience in technical leadership, which has included areas such as product development, process development, technology transfer, and process optimization.

Steven is skilled in taking new products from early laboratory stage to successful manufacturing launch and is an expert in integrating Quality by Design and risk management into product development.